# Twitter Similar to the Facebook management just add a new account in the Omnidesk application in the admin section by navigating to Channels > Twitter > Add account. When you create an account you will be asked by Twitter to give Omnidesk permissions to read and respond to messages to your account. When you accept Omnidesk will from then receive new public and private messages. When you open a twitter ticket you will be able to directly respond to Twitter messages from Omnidesk. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.omnidesk.io/omnidesk/twitter.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.