Raw data - BI
The primary purpose for our raw data endpoint is filling your datawarehouse for analytics with Omnidesk data. This will enable integration with BI tools, like powerBI.
All these methods require the key-permission: API_RAW_TABLE_READ.
Get available data and columns
The following raw data is available:
Requesting data for a given table
In the response tab above there is a result sample of this request for the following sample url:
https://account.omnidesk.com/api/v2/raw/tableData?table=telephone_calls_inbound&columns=id, brand_id,ticket_id,assigned_to_user,time_created,time_wait_start,time_assigned, time_ended,time_wrapup_complete&itemStart=0&start=2020-02-25 00:00:00&end=2020-02-26 00:00:00