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Raw data - BI

Business Intelligence

The primary purpose for our raw data endpoint is filling your datawarehouse for analytics with Omnidesk data. This will enable integration with BI tools, like powerBI.
All these methods require the key-permission: API_RAW_TABLE_READ.
get
https://account.omnidesk.com/api/v2/
raw
Get available data and columns
The following raw data is available:
Available table
tickets
messages
ticket_history
form_field_to_ticket
user_ticket_opened_history
telephone_calls_inbound
get
https://account.omnidesk.com/api/v2/
raw/tableData
Requesting data for a given table
In the response tab above there is a result sample of this request for the following sample url: https://account.omnidesk.com/api/v2/raw/tableData?table=telephone_calls_inbound&columns=id, brand_id,ticket_id,assigned_to_user,time_created,time_wait_start,time_assigned, time_ended,time_wrapup_complete&itemStart=0&start=2020-02-25 00:00:00&end=2020-02-26 00:00:00