# Security policy Overall: * Omnidesk is ISO27001 certified * Our datacenter is ISO27001 certified * Pentested * OWASP proof Security measures for end-users (agents, supervisors and administrators): * Login through two factor authentication (email or sms) * Password requirements * Strong hashing of passwords * HTTPS encryption on all endpoints * Input validation on all endpoints * Permission whitelist per group * IP whitelisting Among security measures for Omnidesk staff are: * Lock computer/terminal after use * VOG declaration (Dutch certificate of good behaviour) * Only EU staff can access EU prod environment (GDPR) * Admin always works trough VPN * VPN login based on certificate * VPN login IP whitelisted * Physical locks for spaces with computers * Named accounts for server access * Centrally managed accounts through LDAP * Activity logs of users on servers * Always use password manager * Only administrator staff have access to application servers * Internal communication servers through private network * OS always within support terms (preferably LTS) * Auto install of important security updates * Strict firewall whitelisting * Explain-requirement when software runs as root * Code-review of new code * Servers provisioned through scripts which are also code-reviewed --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.omnidesk.io/omnidesk/security-policy.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.