omnidesk
  • Ticket
    • Message
    • Using forms
    • Contact forms
  • Customers
    • General
    • API sync on contact
    • CSV import
    • API sync before contact
    • Customer lookup
  • Telephone
    • Callflow
    • Numbers
  • E-mail
  • Users
  • Live chat
    • Livechat chatbot and app integration (backend)
  • Facebook
  • Twitter
  • Survey
    • Push data
  • Statistics
    • Statistics API
  • Raw data - BI
  • Security policy
  • Hosting
  • API docs
    • General
    • Authentication
    • REST
  • API specification
    • Documentation for the Omnidesk API endpoints
    • Chat
    • Customer
    • Email
    • Form
    • Formfield
    • Message
    • Notification
    • Raw
    • Ticket
    • User
    • View
    • Statisticsv2
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Hosting

Our servers are located in a space of TransIP at the data center group

  • Located in the EU (Netherlands: Amsterdam and Delft)

  • ISO 9001 and 27001 certification

  • Tier 3

  • 100% windenergy

  • Full backup of server every 3 hours with a retention of 2 days

  • Full backup of the database every 24 hours with a retention of 30 days

  • Offsite database backup

  • Backup recovery test every 6 months

  • Server provisioning through scripts

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Last updated 6 years ago