# Hosting Our servers are located in a space of TransIP at the data center group * Located in the EU (Netherlands: Amsterdam and Delft) * ISO 9001 and 27001 certification * Tier 3 * 100% windenergy * Full backup of server every 3 hours with a retention of 2 days * Full backup of the database every 24 hours with a retention of 30 days * Offsite database backup * Backup recovery test every 6 months * Server provisioning through scripts --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.omnidesk.io/omnidesk/hosting.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.