Message

Create a message within the ticket

POST https://account.omnidesk.com/api/v2/message

This endpoint creates a message for the ticket. You will need a ticketID of the ticket to place the message in. If you do not have a ticketId you might want to create a ticket first. The response of the ticket creation will contain a ticket ID integer.

Request Body

Name	Type	Description
ticketID	integer
type	string	1,3,5,7,8,9,10,12,13 or calllog or contactform
message	string
userID	integer, optional	A valid userID from the administrator user list. If omitted, the note will be assigned to 'Agent Anonymous'

200 Message successfully created.

{
    "type": "result",
    "message": "Message has been sent and the ticket status was updated."
}

400