> For the complete documentation index, see [llms.txt](https://docs.omnidesk.io/omnidesk/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.omnidesk.io/omnidesk/telephone.md).

# Telephone

## Numbers

You can ask our support team at the support address to create a new number for you or have an existing number ported in.

## IVR

You can configure how your IVR operates from the Omnidesk application. Quite advanced options are available, but in general this should be a intuitive process.