Customer lookup
Get the timeline of a customer.
GET https://account.omnidesk.com/api/v2/customer/timelineByCustomerExternalID
Retrieve a customer's timeline via the external customer ID. This endpoint returns an array containing a timeline of the contact that occurred with the customer.
Query Parameters
Name
Type
Description
brand_id*
Integer
Brand ID to which the customer is linked
external_id*
String
External CRM id of the customer.
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