Customer lookup
Get the timeline of a customer.
GET https://account.omnidesk.com/api/v2/customer/timelineByCustomerExternalID
Retrieve a customer's timeline via the external customer ID. This endpoint returns an array containing a timeline of the contact that occurred with the customer.
Query Parameters
| Name | Type | Description |
|---|---|---|
brand_id* | Integer | Brand ID to which the customer is linked |
external_id* | String | External CRM id of the customer. |
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